1. A full industry mark up on all products that you buy from us.
2. A quick turn around of your orders. Usually shipping your goods within 24-48 hours of receiving your order and dispatching your order on a 'next day' courier delivery.
3. A superb customer service whether before or after sales.
4. A constant marketing and project idea support structure.
5. A constant introduction of new products offering your customers new inspiration regularly.
Buying from us means that you can purchase a larger variety of merchandise in smaller quantities. You can therefore offer your customers a greater choice and increase your product sales potential. This in turn will improve your oprating cash flow and will allow you to experiment with new ranges without high risk or financial commitment.
Working with us will also allow you to consolidate your purchasing paperwork leaving you the time to concentrate on the important aspects of your business, namely selling, providing product knowledge and inspiration to your customers and preparing workshops.
Between us we have over 23 years of experience of the retail industry and understand exactly what it is like to 'be on the receiving end of a craft distributor'. We know that many craft retailers need to operate a 'just in time' ordering system, and need as little time as possible between making an order and delivery. We stock nearly 100% of our product ranges so that we can fulfill your orders quickly and you don't have to wait weeks for your stock to arrive with us. We always aim to ship goods within 24-48 hours.
We understand the importance of 'cash flow' to a craft retailer. We can offer account (30 day) terms so that you can benefit from product sales before you need to pay for your goods. In addition you do not need to reach a lower threshold of purchases from us before you can benefit from additional discounts. From your very first order we can offer free items and/or discounts for larger orders. We also understand that you will want to experiment with ranges and products and so offer low minimum carriage paid order requirements (£100 net).
We are available to assist and support you in any way that we can and are more than happy to answer any questions about the products themselves, order tracking or assist with any other queries that you may have.
If you are not presently a Fidgeons customer please REGISTER HERE. If you are already a Fidgeons customer but do not have a password please complete the registration form explaining that you are an existing customer and we will be happy to provide you with a username and password.
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